Dialogue

A: Hello I’m Biel.

B: Hello Biel,  Benitocomponentes can I help you?

A: Yes, the last day I buy a Intel Pentium Processor with defects.

B: What flaws does the processor have?

A: The processor overheat with little time.

B: Have you applied the thermal paste correctly?

A: I'm going to check it now.

B: Ok 

A: If exactly it was the thermal paste fault

B: OK, wipe off the excess pasta and put it back in properly. When do we notify?

A: Perfect, i already did it

B: ok, now put the processor correctly.

A: I already put it

B: Okey,  now start the computer

A: It works perfectly now and doesn't make that much noise

B: Ok perfect, do you have any other problem?

A: No, thank you!

B: Bye!!